M. Rashad Massoud, MD, MPH, FACP
Founder & CEO
Physician executive, public health specialist, and globally recognized leader in quality management, health systems strengthening, improving health outcomes, efficiency of care delivery, patient and staff satisfaction, scale-up, and sustainability. Fluent in English, Arabic, and Russian. Worked with over 100 countries
Highlights of Professional Competencies
Healthcare Improvement
Fundraising - Business Development - Financial Management
Healthcare Improvement
- Thought leadership in quality management and health systems strengthening: Elected Inaugural Member ISQua Academy. Advisory Board Member, World Health Organization Global Report on Quality and Safety.
- Improved health outcomes and reduced inequities: For example, Improved blood pressure control in 8 mobile health centers in India from 63% to 90% and reduced the gender inequity gap from 10.4% to 2.5%.
Global Management
Fundraising - Business Development - Financial Management
Healthcare Improvement
- Managed multiple projects in 40-countries at a time.
- Received USAID’s highest Contractor Performance Assessment Reporting System (CPARS) of “Exceptional” on every evaluation criterion for the Health Care Improvement Project.
- Traveled to 93 countries, worked with 104, and lived in 6 countries. Multicultural competencies. Multilingual: English, Arabic, Russian, and basic French.
Fundraising - Business Development - Financial Management
Fundraising - Business Development - Financial Management
Fundraising - Business Development - Financial Management
- Quadrupled revenue for QPI/URC from $14 to $60 million/year. Generated $750 million in revenue. Generated funds from solicitations, philanthropies, I-NGO’s, high net worth individuals, private companies.
- Managed a budget of $160 million/year.
- Oversaw distribution of $1.25 billion gifts-in-kind to 92 countries.
Talent Management
Relationship Management - Advocacy - Ambassadorship
Fundraising - Business Development - Financial Management
- Staff management and oversight: 80 in the USA, and 600 staff in 40 countries.
- Nurtured vibrant, collaborative teams.
- Empowering, inclusive, and adaptive management.
Relationship Management - Advocacy - Ambassadorship
Relationship Management - Advocacy - Ambassadorship
Relationship Management - Advocacy - Ambassadorship
- Exceptional relationship management.
- Inspiring advocate and articulate public speaker.
- Worked with policymakers.
- Extensive US and global network.
Board of Directors and Advisory Councils
Relationship Management - Advocacy - Ambassadorship
Relationship Management - Advocacy - Ambassadorship
- Advisory Council Member, Harvard Business Review.
- Board Member, 400,000-member Harvard Alumni Association.
- Emeriti Presidents Council, Harvard T. H. Chan School of Public Health
- Editorial Board Member, Journal for Health Management Standards.
- Experienced working with Boards of Directors of IHI, URC, Americares, and Americares Free Clinics.
- Former President, Harvard Chan School of Public Health Alumni Association.
- Former Chair, BOD Americares Tanzania.
Rashad Massoud Associates, LLC
December 2023-Present: Set up, and managing company, generating revenue, designing, implementing, resourcing, and monitoring and evaluating activities. Managing client, funder, and partner relations. Reporting and ensuring compliance.
September 2004 – Present: Consultant, Expert Contributor, Health Policy
August 2004 – Present: Consultant, Health Care Equity
May 2024 - Present: Empaneled Consultant, Public Health & Operational Excellence
April - June, 2024: Senior Consultant, Quality Component, HEQIP II Project, Cambodia
November 2023 - April, 2024: Consultant, Instituting Continuous Improvement
October 2023 - May 2024: Senior Advisor, Healthcare and Lifesciences Strategy
September- November 2023: Lead Consultant, Study Concept Design, Quality Improvement Initiative
March - June 2023: Strategy Consultant: Assessed, Engaged Leadership, and Developed Strategic and Technical Direction Roadmap to Improve Healthcare in Belize.
November 2022 - present: Strategy Advisor
Harvard T. H. Chan School of Public Health
July 2004 - Present: Healthcare Quality Improvement Instructor for graduate students and for Professional and Continuing Education Programs.
September 2022 - July 2024: Department of Global Health and Population (GHP) and the François-Xavier Bagnoud (FXB) Center for Health and Human Rights. Developing innovative, comprehensive curricular content and programs for health systems strengthening, global health security, and public health in humanitarian crises and providing mentorship to students in the MPH, SM II, and DrPH programs.
- Developed and teaching tutorial on “How to Improve Healthcare” for students and Executive Education.
- Participated in multiple activities including Global Health Security and Health and Human Rights.
1998 - 2022: Regularly invited speaker - teaching sessions on healthcare improvement to graduate students as well as for executive programs.
Americares Foundation, Stamford, CT
September 2020 - September 2022: Worked remotely to oversee and provide leadership to the organization’s 50+ health programs at $60M/year with 3,000 health centers in 20 countries for people affected by poverty or disaster, and 1,000 Free and Charitable Clinics in the US, its 45 Emergency Responses in US and globally, and its global distribution of $1.25B pharmaceuticals to 92 countries. Oversaw the program team of 470+ in 12 countries. Direct Reports: Two Deputy SVPs, Two VPs, Executive Director of Americares Free Clinics (AFC) - a separate 501 c3, and Chief of Staff for Programs. Ex-Officio Member, BOD AFC. Leadership Team Liaison to the Program Committee of Americares Board of Directors, working closely with the Chairperson and Members of the BOD. Ex-officio Chair of the Board of Directors of Americares Tanzania. Worked closely with Development, Fundraising, and Marketing.
- Led the Program Team to deliver improvements in impact. Improved blood pressure control in 12 mobile health centers in India from 63% to 90% and reduced gender inequity gap from 10.4% to 2.5%.
- Led the development of Americares Five-Year Program Strategy and Annual Implementation Plan. Focused on deepening impact through improved health outcomes; bridging health equity gaps; designing sustainability through local partnerships.
- Strengthened and Positioned the Technical Unit. Pooled technical experts across Americares into eight technical communities of practice. Matrix managed technical experts with US and global Programs. Introduced two new communities of practice in Quality Improvement and Knowledge Management.
University Research Co., LLC, Bethesda, MD
January 2015 - September 2020: Oversaw quality improvement efforts, corporate operations, and compliance with organizational and federal government regulations within a budget of $160 million. Oversaw 50 staff at HQ, 600 in 40 countries, and 200 consultants. Direct Reports: Project Directors, ASSIST Deputy Director, three Senior Directors, and four Regional Directors. Point of Contact with US Government Counterparts.
- Fundraising: Led competitive bid and won USAID’s “Improving Health Systems” IDIQ - $500M/5 years.
- Successfully directed USAID’s “Applying Science to Strengthen and Improve Systems (ASSIST) Project” - $210 million, 46 long-term program countries. Received $40.5 million additional funding to address the Zika epidemic in13 LAC and Caribbean countries.
- Developed system for managing knowledge on improvement across countries and global improvement community. Developed and implemented online product solutions: Improvement Indicators Database, online training in three languages, and Financial Management System.
November 2007 – January 2015: Generated revenue and managed $50+ million, ~10 Projects; 30+ countries, 50 headquarters staff, 560 field personnel, and 180 consultants. Direct Reports: three Senior Directors and four Regional Directors. Point of Contact with US Government Counterparts.
- Fundraising: Tripled revenues from $14 to $50+ million, and the number of countries from 14 to 44.
- Director, “USAID Healthcare Improvement (HCI) Project” - $150 million, 38 countries.
- Received USAID’s highest Contractor Performance Assessment Reporting System (CPARS) of “Exceptional” on every evaluation criterion for the HCI Project.
- Awarded USAID’s first Small Business Mentor-Protégé Award for the relationship with WI- HER (Woman-owned small business focused on gender) on the USAID HCI Project.
Institute for Healthcare Improvement, Cambridge, MA
October 2004 - November 2007: Led Strategic Partner Portfolio – key customers focused on innovation, transformation, and large-scale spread. Member of the IHI Executive Management Team. Provided subject matter expertise and technical solutions in quality improvement.
- Grew revenue and evolved Strategic Partner Portfolio from 3 (Ascension Health, HRSA’s Health Disparities Collaborative, and Premier Inc.) to 9, adding (Kaiser Permanente, Allina Hospitals and Clinics, DHHS Indian Health Service, NHS Institute for Innovation and Improvement in England, NHS Scotland, and Jonkoping County Sweden). Delivered innovative solutions, yielding improvements at scale for every strategic partner.
- IHI’s Board of Director Liaison on disparities, and Co-Chair of the IHI – Kaiser Permanente Endowment Committee for Community Benefits.
Things to know about Rashad Massoud
LinkedIn Profile
What is your greatest accomplishment?
I am proud to be one of the foremost to have introduced and implemented quality improvements in healthcare to different countries. I demonstrated the power of improvement methods in resource-constrained settings when the prevalent thinking was these methods were applicable only to developed countries.
What gives you inspiration?
I am inspired by seeing improvements in outcomes of care and transformation in people as they accomplish these results.
Where do you get your energy from?
From the people I work with and the important work I am privileged to do...
What is your greatest strength?
I can inspire people to accomplish results they did not know they could achieve.
Why did you choose your profession?
Because I care...
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